The Owlery Rabbit Tea Towel
Delivery is charged as priced on each order. We aim to post out your goods within 48 hours but please note orders placed on a Friday afternoon or at the weekend will not be dispatched until the next working day. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.
If for any reason we cannot dispatch your order within 48 hours we will contact you.
If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man(IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB,IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays.
We will only deliver goods to the address on the order.
It is possible to collect all orders from our Ripley shop for free. We will send you an email to confirm when your goods are ready for collection.
If for any reason you are unhappy with the goods please return them within 14 days and we will either send you a refund or replace them. When you are returning goods to us that were delivered to you undamaged please take all reasonable steps to ensure that the goods arrive back with us in the same perfect condition with all the original packaging. Please return goods using insured, registered delivery and keep safe the receipt. The cost of returning goods is at your expense. Any refunds will be issued once we have received the goods, in their original condition.
f the goods were damaged when you received them please contact us immediately to make the necessary arrangements.
The above is in addition to your statutory rights.
The address for returned goods is: Just Makers, Ripley Castle Courtyard, Ripley, Harrogate, North Yorkshire, HG3 3AY.
Telephone: 01423 772903